You’re not fighting ignorance. You’re fighting instincts.
Do you ever click on something you know you shouldn’t?
I do.
And so do your colleagues. Your boss. Your team. Pretty much everyone.
Not because we’re ignorant. Or because we haven’t been through training. But because in the moment, instinct wins.
That sentence – "you’re not fighting ignorance, you’re fighting instincts" – popped out of my mouth during a Q&A last week.
And I’ve been thinking about it ever since. Because it captures something that sits at the heart of every awareness program t…